What is the check-in and check-out policy at The Grand By Skycity?
Check-in is at 15:00 and check-out is by 11:00.
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The Grand By Skycity, Auckland
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Key details
About the Hotel
90 Federal Street, Auckland,
- Near Sky Tower
Great
8.9
9.2
4.4
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Standing approximately a 5-minute walk from the Hauraki Gulf, the smoke-free The Grand By Skycity Auckland hotel enjoys a vibrant location in the very heart of Auckland. Air-conditioned rooms, harbour views and a heated swimming pool are at guests' disposal at this 5-star hotel, not far from the indoor swimming pool "Tepid Baths".
Location
The Civic Theatre is located 400 metres from the hotel, and such natural sites as the tree-filled Albert Park is merely 0.7 km away. The Aotea Centre is also just moments from the Grand By Skycity Auckland.
Guests might as well visit Western Park, which is an 18-minute stroll away. You can easily find the Mount Eden 3.2 km from the property.
There is Sky Tower bus stop just near this Auckland hotel.
Rooms
The rooms at The Grand By Skycity hotel include climate control. Some of them comprise a seating area and a dining area, furnished with a mirror. There is also a separate bathroom. A separate toilet and a shower along with such comforts as a hair dryer and dressing gowns are featured in the bathrooms.
Eat & Drink
Dinner is served in the onsite restaurant Metita. The lounge bar will set you up nicely for enjoying your stay. There is also a restaurant with different New Zealand dishes in the area.
Leisure & Business
The Grand By Skycity offers options for sports and relaxation in 12 treatment rooms or in a fitness club. This accommodation provides a variety of treatment options such as aromatherapy, reflexology, and body treatments along with a steam room, a Jacuzzi, and a sauna. Business travellers are welcome to use conference equipment and a photocopier provided at a conference room and a 24-hour business centre on site.
“The Grand By Skycity emphasizes its position in Auckland's CBD with an ease of access to the Sky Tower and Waitemata Harbour. I noted the well-appointed rooms, especially those on higher floors, provide appealing city views, though some may overlook nearby construction. The on-site dining stands out, particularly at Cassia, though booking ahead seems essential.”
Select your room type
The Grand By Skycity offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Grand King Accessible Room2 persons28 sq. feet1 King-size bedAir conditioningHeatingroom details
- Grand Deluxe Twin Room2 persons28 sq. feet2 Double bedsAir conditioningHeatingroom details
- Grand Deluxe King Room2 persons28 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
The Grand By Skycity offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Indoor swimming pool
- Casino
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Metita offers a modern dining experience that highlights local flavors and fosters connections through exceptional food. The inviting atmosphere complements both intimate dinners and gatherings among friends, making it a perfect choice for travelers seeking delightful culinary moments.
Location
90 Federal Street, Auckland,
Explore Auckland
Local Highlights
Sky Tower
1-minute walk
Iconic landmark offering stunning panoramic views and thrilling SkyJump experiences. Open daily with various observation deck options.
Auckland Art Gallery Toi o Tamaki
8-minute walk
New Zealand's most extensive collection of visual art. Features free admission days and guided tours highlighting its unique architecture.
Aotea Square
6-minute walk
A vibrant public space hosting events and festivals. The area is surrounded by cafes and galleries, perfect for a leisurely afternoon.
Auckland War Memorial Museum
9-minute drive
Rich in cultural and natural history, featuring Maori displays and unique events. Recommended for families and history enthusiasts.
Discover the local attractions near The Grand By Skycity
Visit significant landmarks near The Grand By Skycity in Waitematā for enriching experiences and sightseeing opportunities.
Great for architectural appreciation and peaceful reflection: St Matthew-in-the-City Church
Ideal for breathtaking views and thrilling experiences: SkyTower
Well suited for cultural events and performances: Aotea Centre
Perfect for shopping and urban exploration: Queen Street
Best for outdoor gatherings and festivals: Aotea Square
Suited for art enthusiasts and educational visits: Auckland Art Gallery Toi o Tamaki
Ideal for serene visits and historical insights: St Patrick's Cathedral
Great for leisurely strolls and nature appreciation: Albert Park
Viaduct Harbour
18-minute walk
Lively waterfront area with water sports, walking paths, and cafes. Ideal for those seeking outdoor fun or a relaxing stroll by the water.
Mount Auckland Atuanui Walkway
3-minute walk
Short, scenic walking trail offering stunning views of the city and compliant with various fitness levels. Perfect for a quick escape.
Spa treatments
10-minute drive
Local wellness centers offering massages and spa packages aimed at relaxation. Reservations recommended for preferred times.
Depot Eatery & Oyster Bar
1-minute walk
Casual eatery known for its fresh oysters and vibrant atmosphere. Reservations recommended during peak hours for best experience.
The Grill by Sean Connolly
1-minute walk
Modern steakhouse offering locally sourced meat. Known for its warm ambiance and exceptional service. Suitable for special occasions.
Masu
1-minute walk
Contemporary Japanese dining with fresh ingredients. Notable for its grilled dishes and stylish environment. Gluten-free options available.
Discover dining options near The Grand By Skycity
Savor delightful dining experiences at some of the best restaurants near The Grand By Skycity in Waitematā offering diverse culinary options.
Well suited for casual dining and local favorites: Federal Delicatessen
Perfect for modern Japanese cuisine and refined flavors: Masu
Great for light meals and relaxed ambiance: Sky Cafe
Ideal for satisfying burger cravings and comfort food: Andy's Burgers & Bar
Best for fine dining and gourmet experiences: The Sugar Club Auckland
Suited for authentic Japanese dining and sushi lovers: MASU by Nic Watt
Perfect for shared plates and social dining: Depot
Spark Arena
20-minute walk
Popular venue hosting concerts and sports events. Family-friendly environment with various food options available during events.
Aotea Centre
4-minute walk
Home to various performances, from theatre to live music. Offers a vibrant cultural experience with events suitable for all ages.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of NZD 45 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese, Chinese, Arabic, Korean, Hindi, Bahasa Indonesian, Malay, Tagalog / Filipino
Number of floors:
21
Number of rooms:
332
Former name
skycity grand
Reviews and Ratings
Feedback about The Grand By Skycity from previous guests about their experience.
Show moreShow less
Pros
Comfortable beds
Quiet rooms
Central location
Friendly staff
Pool facilities
Cons
Slow check-in
Understaffed reception
Guest reviewsbased on 2167 reviews
Walter from Germany
Family with children
Grand King Room
3 nights in November 2025
|
Reviewed: January 26, 2026
7/10
selection of equipment easter eggs nice pool water staining grubby taps unwiped shower head
The pool was nice. i spent some time using the gym. It had a decent selection of equipment. the breakfast had easter eggs. The kids liked them!!!
the shower head had not been wiped. there was water staining on the shower doors. the basin taps were also grubby.
0 Helpful
Jackson from United States
Couple
Grand King Room
3 nights in November 2025
|
Reviewed: January 10, 2026
8.5/10
Solid Central Hotel Option
convenient location complete stock quiet room high floor
The hotel provides a very convenient central location. The hotel was clean. The room had complete stock of essentials. The high floor made it quiet.
Rooms
9/10
The room included a very comfy bed and a bath. I enjoyed the soak after my travel day. The floor was quiet too.
Dining
8/10
The breakfast buffet costs extra. It is nice if you can eat $40 worth. Barista coffee requires an additional charge.
0 Helpful
|
lily from united kingdom
Business traveller
grand king room
3 nights in November 2025
|
Reviewed: December 27, 2025
9/10
separate bath breakfast options central location
my room included a separate bath and shower. the breakfast had several options. the location was central to many restaurants.
the gym was somewhat busy during peak hours.
0 Helpful
Mike from United States
Couple
Grand King Room
3 nights in November 2025
|
Reviewed: December 24, 2025
5/10
shower drainage small beds
the gym had equipment, i suppose. it certainly wasn't empty.
check-in was a bit of a laugh they claimed to give me an upgrade, but i'm not sure what was supposed to be so amazing. the shower didn't drain properly and flooded the floor, nice. the small double beds was like a joke considering what i paid.
0 Helpful
Gary from United States
Couple
Grand King Room Harbour View
3 nights in November 2025
|
Reviewed: December 21, 2025
9.3/10
Surprise Staycation Success
present arrangement helpful staff city access
I arranged a surprise for my partner requesting the staff place gifts in our room before arrival. I appreciate that the gifts were present when we entered. The room was close to everything downtown. Staff members were very helpful and kind.
The shower did not drain properly and flooded the floor. I noticed small double beds instead of queen or king beds. It was difficult to get into any of the food establishments because they were fully booked.
Service
9/10
Check-in was simple and efficient so I received an upgrade. I am grateful staff let us check in early because our cruise ship arrived in the morning. The breakfast had signs by the hot food items.
Rooms
9/10
Our room had amazing views of the bridge and the water. The room had good space and provided every comfort. The bed was good, and the shower and bathtub were good.
Location
10/10
The hotel is next to the Sky Tower and All Blacks museum. It is within walking distance of the bay area and Queen Street. Skybus from the airport is next door at Sky City.
0 Helpful
|
Sebastian from Germany
Couple
Grand King Room
3 nights in November 2025
|
Reviewed: November 28, 2025
7/10
Adequate Experience
central location pool facility hot tub stale smell elevator wait
The location was central. The Sky Tower and the All Blacks museum were nearby. The bay area and Queen Street were also within walking distance. The hotel has a pool with a sauna and a hot tub. I used these facilities several times .
My room felt a little grungy. I noticed a stale smell upon entering. The elevator wait could be long.
0 Helpful
Show more reviews
FAQs
About The Grand By Skycity
Is parking available at The Grand By Skycity?
Public parking is available on-site for 60 NZD per day without reservation.
What are the dining options available at The Grand By Skycity?
Dining options include award-winning restaurants such as Gusto at the Grand and MASU, as well as a bar and lounge area.
What fitness facilities are offered at The Grand By Skycity?
The hotel features a fully equipped fitness centre with a 25-meter heated lap pool, sauna, and spa pool.
Which amenities are included in the rooms at The Grand By Skycity?
Rooms include free Wi-Fi, air conditioning, a flat-screen TV, a mini-fridge, coffee/tea making facilities, and modern bathrooms with bathrobes and slippers.
Are accessible features provided at The Grand By Skycity?
The hotel offers wheelchair access for guests requiring mobility assistance.
What nearby attractions are accessible from The Grand By Skycity?
Nearby attractions include Sky Tower (0.3 km), Aotea Centre (1 km), and Auckland War Memorial Museum (3 km).
Does The Grand By Skycity offer a spa service?
Yes, the hotel provides a full-service spa offering a range of facial and body treatments.
What is the nearest airport to The Grand By Skycity?
The hotel is approximately 20 km from Auckland Airport.
What languages are spoken by the staff at The Grand By Skycity?
The staff can communicate in English and some staff members speak Chinese.
Is breakfast included in the stay at The Grand By Skycity?
Breakfast is available for an additional charge of 45 NZD.
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